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Last updated: September 19, 2026.

Privacy Policy

This Privacy Policy explains how Pixel Art TV (“Pixel Art TV,” “we,” “us,” or “our”) collects, uses, and shares personal information when you access or use our website, create an account, purchase or otherwise obtain a Plan.

For more information about our Plans, licenses, updates, and payment methods, please refer to our Terms of Service.

1. Information we collect

Summary: We may collect information you provide to us. Depending on your location, we may also require additional billing information solely for tax purposes.

We may collect the following information:

Information you provide
  • Your name and email address.
  • Your account information.
  • Your email preferences.
  • Your billing country and additional billing information, depending on your location.
  • Your order history and transaction details.
  • Messages and support requests you send to us.

The information we collect may vary depending on your location and applicable tax requirements.

Information collected automatically
  • Your IP address.
  • Browser and device information.
  • Referral information.
  • Cookie, usage, and analytics data.
  • Pages viewed and actions taken on our website.

2. Information we use

Summary: We use your information to operate your account, process payments, communicate with you, understand how our website is used, prevent fraud, and meet tax obligations.

We use personal information to:

  • Create and manage your account.
  • Process payments and purchases.
  • Provide access to Content.
  • Send transactional emails, including magic links, order confirmations, and support responses.
  • Understand how visitors use our website.
  • Prevent fraud and abuse.
  • Remit applicable taxes and maintain tax records.
  • Send promotional emails.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

We may retain limited information, such as your email address, unsubscribe status, date of opt-out, and other information reasonably necessary to maintain a suppression record and ensure that we do not inadvertently send you marketing communications in the future.

Where applicable, other information associated with your account or transactions may be retained separately for tax, fraud-prevention, or legal purposes.

We will retain personal information only for as long as necessary for the purposes for which it is processed and in accordance with applicable data-protection laws.

3. Information we share

Summary: We share information with service providers that help us run Pixel Art TV, such as payment, email, and hosting. We do not sell or rent your personal information.

We may share personal information with service providers that help us operate our website and provide our services, including providers of:

  • Website hosting.
  • Content hosting.
  • Payment processing.
  • Email delivery.
  • Analytics.

We share only the information necessary for these providers to perform their services. Some features may also involve third-party services that collect information directly from you when you interact with them. Their handling of personal information is governed by their own privacy policies.

Some service providers may process personal information in countries other than your own. Where required, we take steps to protect that information in accordance with applicable law.

We may also disclose personal information when reasonably necessary to comply with the law, respond to lawful requests, protect our rights, or protect the safety of others.

We do not sell or rent your personal information.

4. Payments

Summary: Third-party payment providers handle your payment details. We may receive basic information about your purchase and payment status, but we do not store your complete card or bank account information.

Payments are processed through third-party payment providers, such as PayPal, Stripe, and Asaas. Available payment methods may vary by location.

These providers collect and process the payment information needed to complete your purchase according to their own privacy policies. The information required to complete a purchase may vary depending on your location.

We do not store your complete payment card or bank account information.

We may receive limited transaction information, such as your name, email address, billing country, order number, payment status, payment method, amount paid, and, where applicable, tax or taxpayer identification information.

5. Cookies

Summary: We use cookies and similar technologies to make the website work properly, including for shopping, account, language, and currency features.

We use cookies and similar technologies to operate and provide features of our website. These may be used to:

  • Maintain account, shopping cart, and checkout sessions.
  • Remember your language and currency preferences.
  • Support multilingual and multi-currency functionality.
  • Maintain security and prevent misuse.
  • Remember other settings necessary for the website to function properly.

Some third-party services we use, such as payment providers, may also use cookies when you interact with their services. Their use of cookies is governed by their own privacy policies.

6. Data retention and security

Summary: We keep personal information only for as long as we reasonably need it for our services, legal obligations, and fraud prevention. We take reasonable steps to protect your information.

We keep personal information only for as long as reasonably necessary to:

  • Provide our services and maintain your account.
  • Fulfill purchases and support requests.
  • Maintain transaction records.
  • Comply with tax and legal obligations.
  • Prevent fraud and abuse.
  • Resolve disputes.

Promotional email information is kept until you unsubscribe or we otherwise stop using it, except where we need to retain limited records of your subscription preferences or previous consent.

We take reasonable technical and organizational measures to protect personal information. However, no online service can be guaranteed to be completely secure.

7. Privacy rights

Summary: Depending on where you live, you may have rights to access, correct, delete, receive a copy of, or object to certain uses of your personal information.

Depending on where you live, you may have rights concerning your personal information, including the right to:

  • Correct inaccurate or incomplete information.
  • Request access to your personal information.
  • Request a copy of your information.
  • Request objection to certain uses of your information.
  • Request deletion of certain information.

You may update certain information through your account. To exercise another privacy right, please submit a request through our Contact page.

We may need to verify your identity before completing a request.

We may update this Privacy Policy from time to time. Changes will apply prospectively from the date they take effect.

If you have questions about this Privacy Policy, please submit a request through our Contact page.